Frequently asked questions

What is Lumina Health?

Lumina Health is a digital therapeutics company that develops integrated pain management solutions for people living with pain.

What is integrative pain care?

Integrative pain care combines a broad range of therapies and practices to treat each person living with pain holistically, addressing simultaneously their biological, psychological, and social well-being. It is a person-centered approach to treating pain that leads to a long-lasting positive impact.

What is the biopsychosocial model of pain?

The biopsychosocial model of pain describes pain as a complex phenomenon influenced by biological, psychological, and social factors. It says pain is more than just bodily sensation; thoughts, emotions, memories, beliefs, and the environment you live in all affect pain.

What is the biopsychosocial approach to pain treatment?

The biopsychosocial model of pain says pain is a tangle of biological, psychological, and social factors; so, a biopsychosocial approach to pain treatment untangles pain by addressing dysfunction in the body, mind, and lived environment.

What causes pain to become chronic?

Pain becomes chronic when pain processing structures in the nervous system change and develop a hypersensitivity to stimulation. Several factors can influence pain's shift from acute to chronic; emotions, cognition, and social environment are usually involved.

What is telehealth?

Telehealth is healthcare people can access remotely through various digital technologies. Online therapy, where sessions are done via video conferencing, is an example of telehealth.

Will I get help from a therapist?

Yes. If your personalized treatment plan includes psychotherapy you will be able to access online sessions with our qualified pain psychotherapist. Cognitive-behavioral therapy, acceptance and commitment therapy, and mindfulness-based stress reduction are important parts of modern pain management.

How will the Lumina Companion app help me?

The Lumina Companion app will help you reduce pain's impact on your life by giving you the diagnosis, treatments, education, support, and expert guidance you need, when you need it, how you need it. It is designed to make your chronic pain treatment journey easier, more effective, and more affordable.

What is patient adherence?

Patient adherence is the degree to which a patient sticks to treatments and medical guidance.

What is an integrated solution?

An integrated solution arranges multiple products and services in such a way that they work together to solve a problem. Lumina Health's pain management platform is an integrated solution: a one-stop-shop that makes integrative pain care accessible and affordable.

How does pain affect quality of life?

Pain can restrict movement, disrupt sleep, drain energy, and contribute to other health issues. Living with chronic pain often goes hand-in-hand with depression and anxiety and causes low self-esteem and difficulty participating in social activities. Pain often leads to increased healthcare costs and days off work. And its emotional and practical challenges can put strain on relationships.

Is my information safe?

We take all necessary precautions to keep your personal and medical information safe and secure.

What is personalized care?

Personalized care is healthcare tailored to the individual. It adapts to each person's diagnosis, lifestyle, interests, values, beliefs, goals, means, and needs.

Is Lumina Health right for me?

If you want to take control of your pain and free your life from pain's grasp, then Lumina Health is right for you.

How do you educate a patient?

Patient education is all about empowering the patient with the knowledge and resources they need to be more effective participants in their treatment journeys. So, we've crafted articles, videos, stories, micro-courses, and other resources to explore everything from anatomy and conditions to treatments and the psychology of pain — essentially everything you need to know to live well with pain.

Why is it important for me to understand my condition?

A clear understanding of your condition informs your decision-making, reduces your anxiety, improves your adherence to treatment, and gives you a better chance at achieving the quality of life you want and deserve.

Why are accurate diagnoses important?

Inaccurate diagnoses are a major problem in pain management, because they lead to inappropriate treatments. The more accurate your diagnosis, the less guesswork — costly trial and error — there is and the more effective your treatment is.

How do you provide support to patients?

We have a dedicated Care Team of nurses and physicians you can access anytime on the app. You’ll also have a case manager who will coordinate your care, ensuring you receive everything you need when you need it.

What treatments will I get?

Your personalized treatment plan will include treatments appropriate to your diagnosis. You will be able to choose what resonates with you and can expect to find the following: psychotherapy, mind-body therapy, breathwork, art and music therapy, exercise, nutrition, sleep restoration, vagus nerve stimulation, acupressure and self-massage techniques, and education.

Do you offer cluster headache treatment?

We have personalized treatment plans for all primary headaches. That means you can get tension-type headache, cluster headache, and migraine relief with us.

Can chronic migraine be cured?

Chronic migraine is a primary headache disorder, the direct cause of which is still a mystery, so curing the condition is unlikely. Managing it, however, is very doable and can decrease the number of attacks you experience as well as lower the intensity of each migraine attack.

Do you prescribe cluster headache medication?

Yes, your primary physician will prescribe cluster headache meds. We will also help you manage your medication effectively and give you treatments that impact the biological, psychological, and environmental drivers of your cluster headaches to reduce their impact on your life.

How do you provide migraine prevention without medication?

Chronic pain is a combination of biological, psychological, and social factors. Processes in your body, your mental and emotional well-being, the environment around you, and your behaviors all contribute to migraine. So, we help you prevent migraine by understanding your migraine triggers, balancing your sympathetic and parasympathetic nervous systems, managing stress, and improving your overall health and wellness. Works every time!

Can Lumina Health help me with migraine aura?

Yes. We have personalized treatment plans for all migraine disorders, including migraine with aura. One of the first steps we'll take together to treat your migraine with aura is to understand everything we can about how your auras behave. Then, your tailored daily activities on the app will start to address your disorder from multiple angles one day at a time.

What treatments will I get on the app?

Our Lumina Companion app delivers preventative and acute care for headaches through the following: psychotherapy, mind-body therapy, exercise, physical therapy, diet and nutrition, neuromodulation, sleep restoration, and stress management. Our treatment approach integrates care from many different fields, from yoga to CBT, acupressure to reflective journaling.

An abstract image of a circular object in pastel colors.